Business Transformation Framework
To get from Strategy to Execution - BTF version 2016
Samenvatting
This book explains the Business Transformation Framework, BTF Version 2016, a structural approach based on best practice. It is a practical approach that helps organizations to design, develop, plan and govern organizational change. Obviously developing a solid and widely supported Change plan is the first step towards a successful organizational change! Simply said: BTF helps to get control over organizational change!
In the BTF coherence and collaboration are essential. The BTF approach imposes the establishing of coherence between organizational setting, strategy, and business transformation portfolio as well as between the four different aspects of running the business: Customer Treatment & Channels, Processes & organizational culture, Information & applications and IT infrastructure & facilities. This is a complex process. The BTF methodology helps to make this a manageable process by following a structured and step-by-step approach.
Establishing coherence is possible when all divisions in the organizations work together . .
Coherence can only be achieved when all levels in the organization and all divisions and employees work closely together. The methodology aims at making change tactile and concrete, so that all stakeholders can be committed and contribute. In the BTF the design and development go hand in hand. That is so, because people are willing to change, but do not like to get a change imposed upon themselves!
This book is the official manual of the Business Transformation Framework, BTF Version 2016. Primary target groups are: managers and professionals in the information-intensive firms and industries that are confronted with organizational change. The BTF has already been put into use by: operations managers, CIOs, information managers, portfolio managers, change managers, programme managers and consultants.
Trefwoorden
business transformation framework verandermanagement strategie-implementatie organisatieverandering businesstransformatie transformatieplan veranderportfolio samenhang organisatiemodel draagvlak processen & organisatie it-infrastructuur & faciliteiten klanten & diensten informatie & applicaties strategie huidige situatie stapsgewijze aanpak doelsituatie ontwikkelfase leveringsfase leidende principes planning initiatiefase actiepunten stakeholdermanagement implementatie projectportfoliomanagement organisatiecultuur governance informatiemanagement
Trefwoorden
Specificaties
Inhoudsopgave
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0.1 About this book
0.2 BTF - Business Transformation Framework
1. The BTF is an excellent tool for organizational change
1.1 The BTF has proven itself in practice
1.2 The BTF helps translate the strategy into specificaction
1.3 The BTF makes cohesion in organizations manageable
1.4 The BTF expressly takes the current situation into consideration
1.5 The BTF promotes collaboration and creates a base of support
1.6 The BTF helps stay on course during business transformations
1.7 The BTF can be used for numerous issues
1.8 Summary
2. From strategy to a specific business transformation plan – a step-by-step approach
2.1 Elaborating the strategy and the objectives as a foundation for the planned business transformation
2.2 Formulation of guiding principles for testing current design choices and making new ones
2.3 Outlining both the current and target situations
2.4 Formulation of action items necessary to achieve the desired change
2.5 Drafting the business transformation portfolio
2.6 Summary
3. Distinguishing between the four aspects of running a business makes complexity manageable
3.1 The four aspects of running an organization must be analyzed and designed in relation to one another
3.2 Customers & Services: determine what the organization provides to selected customer segments
3.3 Processes & Organization: how is the ‘work’ performed, organized and controlled
3.4 Information & Applications: the data and information systems that the organization needs
3.5 IT Infrastructure & Facilities: despite standardization and outsourcing, there are key decisions to be made
3.6 Summary
4. A good planning process paves the way for successful organizational change
4.1 Initiation must ensure a focused approach that is tailored to the situation
4.2 In the development phase, the plan is actually drawn up
4.3 The delivery phase ensures that the organizational change can start right away
4.4 Summary
5. A good business transformation plan is the single best management tool for implementing a business transformation portfolio
5.1 The business transformation plan is the master plan for all change activities
5.2 The business transformation plan helps align day-to-day operations with process improvement and change
5.3 Summary 1
6. Getting Started with the BTF!
6.1 Use the BTF in a practical way that fits with the organization 135
6.2 Use the initiation phase to test if the organization is ready for a BTF project
6.3 The expectations of the business transformation plan have to be realistic
6.4 Use the BTF for structure and guidance in the business transformation plan
6.5 All of the different stakeholders have their own role during business transformation planning
6.6 Successful application of the BTF requires a focus on the quality of the process, contents and use
Appendix 1: The Novius Business Empowerment framework and the other Novius frameworks
Literature
Index
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