Online Dispute Resolution: Theory and Practice
A Treatise on Technology and Dispute Resolution
Samenvatting
Online Dispute Resolution - Theory and Practice is intended to provide an in-depth analysis and overview of not only the past and present but also the future of Online Dispute Resolution. It serves as a guide to scholars and practitioners having an interest in the interplay between dispute resolution, ICTs and AI applications. The book employs international, comparative, empirical, and interdisciplinary approaches to a myriad of legal and technical issues across the ODR spectrum. ODR is a field that lies at the intersection of dispute resolution and technology and our challenge has been to examine the many different areas that are being touched by these elements of modern life.
This second edition updates information about ODR around the world, extends and brings up to date ODR approaches to facilitation, mediation, arbitration, and ecommerce, and adds important information about new technologies like blockchain and artificial intelligence.
Online Dispute Resolution - Theory and Practice is a must read text by scholars, practitioners, academics, and researchers in the dispute resolution and information technology field.
Trefwoorden
conflictoplossing ict digitalisering mediation internet kunstmatige intelligentie arbitrage onderhandeling rechtsysteem ethiek databeveiliging e-commerce blockchain toegankelijkheid innovatie cybersecurity sociale rechtvaardigheid procedure cultuur ombudsman rechtspraak wetgeving grensoverschrijdend platform
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Inhoudsopgave
U kunt van deze inhoudsopgave een PDF downloaden
Richard Susskind
Introduction xiii
Chapter 1 Online Dispute Resolution (ODR): A Look at History 1
Ethan Katsh
Chapter 2 Ethical Principles and Standards for Online Dispute Resolution 19
Leah Wing and Daniel Rainey
Chapter 3 Lessons from Online Dispute Resolution for Dispute System Design 49
Orna Rabinovich-Einy and Ethan Katsh
Chapter 4 The Human Touch in ODR: Trust, Empathy, and Social Intuition in Online Negotiation and Mediation 73
Noam Ebner
Chapter 5 ODR and the Justice System 137
Larry W. Bridgesmith
Chapter 6 ODR Accessibility for Persons with Disabilities: We Must Do Better 149
David Allen Larson
Chapter 7 Online Dispute Resolution Data Security 181
Chris Draper
Chapter 8 ODR and Cultural Components of Dispute Engagement 229
Daniel Rainey and Alma Abdul-Hadi Jadallah
Chapter 9 ODR for E-Commerce: Legal Standards and Developments in Asia and Europe 249
Pablo Cortés, Aura Esther Vilalta Nicuesa and Chittu Nagarajan
Chapter 10 Online Dispute Resolution in US Courts Looking Back and Going Forward 275
Paul Embley and Lise Embley
Chapter 11 ODR and Social Justice: Technology Not Tricknology 297
Benjamin G. Davis
Chapter 12 Online Dispute Resolution and Ombudsmanship, Observations on the Use of ODR by Ombudsman Practitioners 315
Frank Fowlie, Clare Fowler and Herb Waye
Chapter 13 The Wake-Up to the Virtual Space in Arbitration 335
Mirèze Philippe and Mohamed Abdel Wahab
Chapter 14 ODR and Negotiation 365
Michael Wolf
Chapter 15 ODR and Mediation 409
Noam Ebner and Daniel Rainey
Chapter 16 ODR and Peacetech 451
Colin Rule
Chapter 17 Artificial Intelligence and the Future of Dispute Resolution – The Age of AI-DR 471
Orna Rabinovich-Einy and Ethan Katsh
Chapter 18 Application of the General Data Protection Regulation and Cybersecurity Requirements to Digital Dispute Resolution 489
Kathleen Paisley
Chapter 19 Smart Contracts and Blockchain 553
Brandon Malone
Chapter 20 ODR in Canada 581
Karim Benyekhlef and Nicolas Vermeys
Chapter 21 ODR and Innovation in the United States 611
Amy J. Schmitz and Janet Martinez
Chapter 22 Mediation and ODR in Latin America and Argentina 639
Alberto Elisavetsky and María Victoria Marun
Chapter 23 ODR in Europe 647
Marta Poblet and Graham Ross
Chapter 24 Online Dispute Resolution and Africa 667
Ayodele Musibau Kusamotu
Chapter 25 Online Dispute Resolution in China: Today and Future 681
Anyu Lee
About the Authors 707
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