Lean Six Sigma Yellow & Orange Belt
50 exercises and answer keys Climbing the mountain
Samenvatting
There are many excellent books about the Lean Six Sigma theory. However you cannot learn how to apply Lean Six Sigma by only reading books. You need to learn by doing and practicing. This exercise book is a valuable addition in Lean Six Sigma training events. Even experienced Lean Six Sigma Yellow and Orange Belts can use this exercise book to improve their Lean Six Sigma skills.
The exercises in this book are based on the ‘Continuous Improvement Maturity Model’ (CIMM). This is a framework that guides an evolutionary stage approach for process improvement from a very early stage through to delivering World Class products and services. CIMM is a coherent and innovative framework that connects Lean, Six Sigma and other improvement methods. The framework incorporates the best practices methods and techniques of process improvement, quality management and new product development. CIMM is an open standard and is maintained by the ‘Lean Six Sigma Academy’ (LSSA). For additional information see the book ‘Climbing the Mountain’, (Theisens, 2014).
The structure of this exercise book is based on the Lean Six Sigma Academy Syllabi for ‘Yellow Belt’ and ‘Orange Belt’, (LSSA, 2014). For most of the competences and techniques defined in these syllabi the exercise book will provide exercises. We advise you to register this book at www.lssa.eu. After registering you will be able to download additional examples, templates and the data files that have been used to perform the analyses and graphs.
This book contains exercises for different fields of expertise in both manufacturing and services. As of page 112 you can find an index which exercises apply for your field of expertise.
Trefwoorden
lean six sigma continuous improvement maturity model yellow belt orange belt procesverbetering praktijkoefeningen kwaliteitsmanagement dmaic 5s methodologie statistiek datavisualisatie kaizen procesmanagement minitab excel pareto-analyse process capability process mapping oee sipoc standaardisatie visual management histogram statistische procescontrole cause & effect matrix leadtime rty ftr ctq projectmanagement
Trefwoorden
Specificaties
Inhoudsopgave
U kunt van deze inhoudsopgave een PDF downloaden
1.1 HISTORY, VALUES AND PRINCIPLES OF LEAN AND SIX SIGMA
1.2 FOCUS OF LEAN
1.3 HOUSE OF QUALITY
2. PROCESS IMPROVEMENT DEPLOYMENT 12
3. PROJECT MANAGEMENT
3.1 PROJECT STRUCTURE OF A LEAN SIX SIGMA PROJECT
3.2 STAKEHOLDERS AND PROJECT MEMBERS
3.3 PROJECT COMMUNICATION
3.4 ONE POINT LESSON
4. CIMM LEVEL I – CREATING A SOLID FOUNDATION
4.1 5S OFFICE
4.2 5S COMPUTER
4.3 ORGANIZED WORK ENVIRONMENT - 5S ACTIVITIES
4.4 STANDARD OPERATING PROCEDURES (SOP)
5. CIMM LEVEL II – CREATING A CONTINUOUS IMPROVEMENT CULTURE
5.1 KAIZEN 5S TOOL SHOP
5.2 BAR CHART - EXCEL
5.3 PIE CHART - EXCEL
5.4 PARETO CHART - EXCEL
5.5 TIME SERIES PLOT - EXCEL
5.6 HISTOGRAM - EXCEL
5.7 SCATTER PLOT - EXCEL
5.8 BAR CHART - MINITAB
5.9 PIE CHART - MINITAB
5.10 PARETO GRAPH - MINITAB
5.11 TIME SERIES PLOT - MINITAB
5.12 BOXPLOT - MINITAB
5.13 HISTOGRAM - MINITAB
5.14 VISUALIZATION OF DATA - EXCEL
5.15 VISUAL MANAGEMENT
6. CIMM LEVEL III – CREATING STABLE AND EFFICIENT PROCESSES
DEFINE..
6.1 PROCESS FLOW FLASHLIGHT
6.2 PANCAKES (SIPOC)
6.3 PANCAKES (PROCESS MAPPING)
6.4 PANCAKES (CAUSE & EFFECT MATRIX) 32
6.5 COMPLAINTS PIZZERIA
MEASURE
6.6 SCALE TYPES
6.7 FLASHLIGHT PRODUCTION 33
6.8 FINES
6.9 FIRST TIME RIGHT (FTR) AND ROLLED THROUGHPUT YIELD (RTY)
6.10 OEE BOTTLE FILLER
ANALYZE
6.11 LOGISTIC PROCESS INCOMING GOODS
IMPROVE
6.12 LEAD TIME BATCH PRODUCTION
6.13 LEAD TIMES ENVELOPES READY TO SEND 38
CONTROL
7. CIMM LEVEL IV – CREATING CAPABLE PROCESSES 40
DEFINE
7.1 CTX FLOWDOWN - PANCAKES
7.2 CTQ FLOWDOWN OF A SANITARY BUILDING
MEASURE
7.3 MEAN AND MEDIAN
7.4 VARIANCE, STANDARD DEVIATION AND RANGE
7.5 CREATING A HISTOGRAM
7.6 PROBABILITY WITH DICE
7.7 PROBABILITY VASE WITH MARBLES
ANALYZE
7.8 AIR PERMEABILITY OF CONVEYOR BELTS: PROCESS CAPABILITY
7.9 CALL DURATION: PROCESS CAPABILITY
7.10 INTERPOLATION
IMPROVE
CONTROL
7.11 X-BAR & R CHART
8 CIMM LEVEL V – CREATING WORLD CLASS PRODUCTS
ANSWERS
1 WORLD CLASS PERFORMANCE
1.1 HISTORY, VALUES AND PRINCIPLES OF LEAN AND SIX SIGMA
1.2 FOCUS OF LEAN
1.3 HOUSE OF QUALITY
2 PROCESS IMPROVEMENT DEPLOYMENT
3 PROJECT MANAGEMENT
3.1 PROJECT STRUCTURE OF A LEAN SIX SIGMA PROJECT
3.2 STAKEHOLDERS AND PROJECT MEMBERS 52
3.3 PROJECT COMMUNICATION
3.4 ONE POINT LESSON
4. CIMM LEVEL I – CREATING A SOLID FOUNDATION
4.1 5S OFFICE
4.2 5S COMPUTER
4.3 ORGANIZED WORK ENVIRONMENT – 5S ACTIVITIES
4.4 STANDARD OPERATING PROCEDURES (SOP)
5. CIMM LEVEL II – CREATING A CONTINUOUS IMPROVEMENT CULTURE 58
5.1 KAIZEN 5S TOOL SHOP
5.2 BAR CHART - EXCEL
5.3 PIE CHART - EXCEL
5.4 PARETO CHART - EXCEL
5.5 TIME SERIES PLOT - EXCEL
5.6 HISTOGRAM - EXCEL
5.7 SCATTER PLOT - EXCEL
5.8 BAR CHART - MINITAB
5.9 PIE CHART - MINITAB
5.10 PARETO GRAPH - MINITAB
5.11 TIME SERIES PLOT - MINITAB
5.12 BOXPLOT - MINITAB 84
5.13 HISTOGRAM - MINITAB
5.14 VISUALIZATION OF DATA - EXCEL
5.15 VISUAL MANAGEMENT
6. CIMM LEVEL III – CREATING STABLE AND EFFICIENT PROCESSES
DEFINE
6.1 PROCESS FLOW FLASHLIGHT
6.2 PANCAKES (SIPOC)
6.3 PANCAKES (PROCESS MAPPING)
6.4 PANCAKES (CAUSE & EFFECT MATRIX)
6.5 COMPLAINTS PIZZERIA
MEASURE
6.6 SCALE TYPES
6.7 FLASHLIGHT PRODUCTION
6.8 FINES
6.9 FIRST TIME RIGHT (FTR) AND ROLLED THROUGHPUT YIELD (RTY)
6.10 OEE BOTTLE FILLER
ANALYZE
6.11 LOGISTIC PROCESS OF INCOMING GOODS
IMPROVE
6.12 LEAD TIME BATCH PRODUCTION
6.13 LEAD TIMES ENVELOPES READY TO SEND
CONTROL
7. CIMM LEVEL IV – CREATING CAPABLE PROCESSES
DEFINE
7.1 CTX FLOWDOWN - PANCAKES 99
7.2 CTQ FLOWDOWN OF A SANITARY BUILDING
MEASURE
7.3 MEAN AND MEDIAN
7.4 VARIANCE, STANDARD DEVIATION AND RANGE
7.5 CREATING A HISTOGRAM
7.6 PROBABILITY WITH DICE
7.7 PROBABILITY VASE WITH MARBLES
ANALYZE
7.8 AIR PERMEABILITY OF CONVEYOR BELTS: PROCESS CAPABILITY
7.9 CALL DURATION: PROCESS CAPABILITY
7.10 INTERPOLATION
IMPROVE
CONTROL
7.11 X-BAR & R CHART
8. CIMM LEVEL V – CREATING WORLD CLASS PRODUCTS
REFERENCES MANUFACTURING + SERVICE EXERCISES YB-OB LEVEL
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