

Van Haren Publishing publishes easy to access publications on Best Practices that are developed by professionals and quality-reviewed by many other experts.
Meer over Van Haren Learning Solutions a.o.ITIL 4 Foundation Courseware
Samenvatting
Our material is currently pending accreditation and will be available for training once the release date for training is made available.
- High-quality courseware supplemented with additional reference materials
- Presentations in PPT (always free for partners)
- Sample questions
- Sample exam and rationale
- Syllabus and Glossary
- Pre-course reading material
- Free branding functionalities
Trefwoorden
Specificaties
Inhoudsopgave
-Key Concepts of Service Management
-The four dimensions of service management
-The ITIL service value system
-ITIL guiding principles
-ITIL management practices
Exercises
Sample paper 1
Syllabus
Literature mapping with ITIL 4 Pocketguide
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Rubrieken
- cadeauboeken
- computer en informatica
- economie
- filosofie
- flora en fauna
- geneeskunde
- geschiedenis
- gezondheid
- jeugd
- juridisch
- koken en eten
- kunst en cultuur
- literatuur en romans
- mens en maatschappij
- naslagwerken
- non-fictie informatief/professioneel
- paramedisch
- psychologie
- reizen
- religie
- schoolboeken
- spiritualiteit
- sport, hobby, lifestyle
- thrillers en spanning
- wetenschap en techniek
- woordenboeken en taal