

Michael L. Kasavana, Ph.D., is the NAMA (National Automatic Merchandising Association) Endowed Professor in Hospitality Business in The School of Hospitality Business at Michigan State University.
Meer over Michael KasavanaManaging Technology in the Hospitality Industry
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This textbook provides an overview of the information needs of lodging properties and food service establishments. Readers will learn the basics of purchasing, implementing, maintaining and managing a variety of technology systems used in hospitality.
This edition has been updated with new information on gesture interfacing, multicore processors, PCI DSS with regard to POS systems and a new section on tablet POS systems.
Trefwoorden
hospitality management technologie property management systems (pms) reserveringssystemen ict point of sale (pos) systemen hotelmanagement kamerbeheer gastadministratie hardware internet elektronische sloten revenue management touchscreen terminals betaalsystemen wifinetwerken software global distribution systems (gds) competitive advantage pci dss in-room systemen tablet pos call accounting systems marketing inventarisbeheer social media catering systemen productiviteitsverbetering restaurantmanagement self-service technologie
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