The black book of outsourcing

Preface
Introduction: Outsourcing: Opportunities and Challenges

Part One: How to Plan, Lead, and Manage Outsourcing Initiatives

1. Overview of the Outsourcing Process
2. Making the Decision to Outsource
3. What You Need to Know before You Start
4. Assessing Cost, Benefit, and Risk for Your Outsourcing Venture
5. Outsourcing Options.
6. Selecting Your Suppliers and Vendors
7. Managing Your Outsourcing Vendors
8. Navigating Contracts and Negotiations
9. New Career Opportunities in Outsourcing Management
10. Finding Top Outsourcers: Vendor Directory
11. Avoiding Common Outsourcing Mistakes

Part Two: The Indispensable Guide to Finding an Outsourcing Career

12. Strategizing for Success in the New Global Economy
13. Learning to Market Yourself in the Global Economy
14. Hot Jobs in Outsourcing
15. Finding an Offshore, Nearshore, or Bestshore Job

Part Three: The Indispensable Guide for Outsourcing Entrepreneurs

16. Starting Down the Entrepreneurial Path to Outsourcing
17. Capitalizing on the Outsourcing Start-Up Boom
18. Starting an Outsourcing Business

Glossary
Index