The IT Service Handbook

Name: The IT Service Handbook
Author: Pierre Bernard

Specificaties

E-book, blz. Pdf met watermerkbeveiliging | Engels

Van Haren Publishing | 2011

ISBN13: 9789087539177

Rubricering

Hoofdrubriek : Computer en informatica

Van Haren Publishing Pdf met watermerkbeveiliging e druk, 2011 9789087539177

Onderdeel van serie Best practice

Direct te downloaden

49,-

In winkelwagen

Samenvatting

Make it Simple and Keep it Simple

Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Among many, these include: Regulatory compliance: data privacy requirements and corporate scandals have focused a requirement for transparency with high impact on IT organisations Economic pressures: require IT organisations to more closely align with business imperatives. The outcome has been an explosion of standards and frameworks each designed to support the IT organisation as it demonstrates to the world that they are the rock of an organisation: strong, reliable, effective and efficient. Most of these standards and frameworks have great elements but no organisation can adopt them all and many were created without sufficient considerations for interoperability.