Brilliant Stress Management

<p>About the author</p> <p>Acknowledgements</p> <p>Introduction</p> <p>&nbsp;</p> <p>1&nbsp;&nbsp;&nbsp;&nbsp;What stress is and is not</p> <p>Signs of stress</p> <p>Physiology of stress</p> <p>Type A and Type B</p> <p>Stress or strain?</p> <p>Long-term strain</p> <p>Stressors in your life</p> <p>The secret of managing stress: Control</p> <p>&nbsp;</p> <p>2&nbsp;&nbsp; Control your physical response to stress</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good posture</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good rest</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good humour</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good energy</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good fuel</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A word or two about drugs – the legal ones</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Healthy ageing</p> <p>&nbsp;</p> <p>3&nbsp;&nbsp; Control your environment</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Social connections</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Get organised</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Your space</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Your sensory environment: smells, noise, light and colour</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Action</p> <p>&nbsp;</p> <p>4&nbsp;&nbsp; Control your time</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The OATS Principle</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Outcomes</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Activities</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Time</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Schedule</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Procrastination</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Say NO</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dealing with overwhelm</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Celebration</p> <p>&nbsp;</p> <p>5&nbsp;&nbsp; Control your attitudes</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The iceberg model</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dangerous attitudes and limiting beliefs</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Know what you want</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; From myths to mastery</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Asserting yourself</p> <p>&nbsp;</p> <p>6&nbsp;&nbsp; Control your mental response to stress</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Focus</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Optimism</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Determination, flexibility and persistence</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Gratitude</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-talk</p> <p>&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Breaking the cycle</p> <p>&nbsp;</p> <p>7&nbsp;&nbsp; Manage stress at work</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Signs and portents</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Your responsibility as a manager</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How much stress do you cause?</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How to not impose stress</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supporting team members with stress</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Turning around a stressed work environment</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Protecting yourself from stress at work</p> <p>&nbsp;</p> <p>8&nbsp;&nbsp; Manage stress caused by change</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How change happens in the world</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How you are programmed to respond to change</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How to cope with the stress of change</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; More than survival</p> <p>&nbsp;</p> <p>9&nbsp;&nbsp;&nbsp;&nbsp; Manage stress caused by conflict</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How to recognise escalating conflict</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Five approaches to dealing with conflict</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Seven-step process for resolving conflict</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mediation and arbitration</p> <p>&nbsp;</p> <p>10&nbsp;&nbsp; Help others to manage their stress</p> <p>&nbsp;&amp;</p>